Privacy Policy
Effective Date: 20th April, 2026

Pain Management Clinic (“we,” “our,” or “us”), located at 197-C, Basement, Commercial Broadway, DHA Phase 8, Lahore, Pakistan, respects your privacy. This policy explains how we collect, use, and protect the information you share with us through our website, Meta Lead Forms, and other channels.

1. Information We Collect
When you submit a consultation request via our website forms, Meta (Facebook/Instagram) Lead Forms, or WhatsApp, we may collect:
– Your full name
– Phone number
– Email address (if provided)
– Information about your pain or condition (e.g. area, duration, preferred consultation time)

2. How We Use Your Information
We use the information you provide solely to:
– Contact you regarding your consultation request
– Schedule your appointment at our clinic
– Send appointment reminders and follow-ups
– Improve the quality of our services

3. Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is shared only with our treating physiotherapists and clinic administrative staff strictly for the purpose of providing care.

4. Data Storage and Security
Your information is stored securely and accessed only by authorized personnel. We use reasonable safeguards to protect your data from unauthorized access or disclosure.

5. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at the details below.

6. Cookies
Our website may use cookies to improve user experience and analyze site performance. You may disable cookies through your browser settings.

7. Third-Party Platforms
When you submit a Meta Lead Form, your information is also processed by Meta Platforms, Inc. according to Meta’s own privacy policy.

8. Contact Us
For privacy-related inquiries or to request data removal, contact us:
Email: pmc.osteo@gmail.com
Phone: +92 300 1353554
Address: 197-C, Basement, Commercial Broadway, DHA Phase 8, Lahore

9. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

© Pain Management Clinic. All rights reserved.